Archive for category: Member

Fayetteville Public Utilities (FPU) is moving forward with plans for facility renovations and expansion at the current office location to better serve utility customers.

“During this process, utility rates will not increase,” says FPU’s CEO and General Manager Britt Dye, “and we do not have plans to borrow funds for construction. The decision to expand and renovate our office follows many years of planning and setting aside reserve funds for the construction.”

“For years, we have needed additional office space and improved facilities to better serve the customers of Fayetteville Public Utilities,” Dye adds. “The 2002 utility consolidation successfully streamlined customer service and utility operations, and since then, we have managed to use every available space at our existing location for offices, meeting rooms, storage areas and department operations.”

Among the many concerns of FPU’s current situation is the need to improve security for customer confidentiality. Dye explains that current office space does not adequately accommodate customer privacy or other administrative concerns under the Identity Theft Policy adopted in 2008 to protect all manner of customer account information.

Due to the utility’s limited space for its customer service area, some FPU employees work in open-cubicle offices that offer little or no privacy for handling customer account and financial data. More private office space will allow employees to obtain and discuss sensitive utility account information with FPU customers under the guidelines of the Identity Theft Policy.

Other FPU office employees work in areas originally designed and used for material and file storage and for telecom headend operations. Construction and renovation plans include relocation of these offices and for a dedicated room for Channel 6 productions which FPU currently does not have.

“FPU’s Channel 6 is a vital information resource for our community,” says Dye. “Each day Channel 6 brings the community local programming and educational information as well as promotes and highlights community events. With the proper facilities for interviews and program editing, we can improve the quality of local programming you deserve and depend on from FPU’s Channel 6.”

FPU is also in need of additional storage space for office supplies and materials. Because there is limited storage available now, office forms and materials are currently stored in FPU’s minimally temperature-controlled warehouse facility along with utility construction materials.

FPU’s preliminary building and renovation plans will provide for the needed office space, improve security and customer confidentiality, add temperature-controlled storage areas for supplies and materials and will include an employee meeting area large enough to accommodate all 108 employees at one time for training and all-employee meetings. FPU also plans to make the meeting area available to the community for meetings and training.

“Our opportunity to purchase the two adjoining property lots on Market Street near FPU’s main office helped put our plans in motion,” says Dye. “Since that time, we have envisioned ways to better serve our customers. Our board is very supportive of the building plans, and we are working together to improve FPU and provide for future growth of the utility and the services we offer.”

“Having the necessary tools and equipment to perform our jobs is important to our success,” he adds. “We strive to be leaders in the utility industry and in our community. Our goals are to offer additional services to our customers like advanced technology, more payment options, improved communications, improved customer account security and faster, more convenient customer service.  But in order to offer these enhanced services, we need the facilities that will support all that we are capable of offering and all that our customers deserve from their utility provider.”

FPU estimates the construction phase will take a year or longer to complete once a design is approved and construction begins.

A large part of the existing Fayetteville Public Utilities’ building at 408 West College Street was built in the early 1940s. The FPU facility has undergone a handful of additions over the past few decades as the utility has evolved with the most recent being the 2007 expansion of the drive-thru payment area and customer parking lot. Prior to that, FPU’s last administration building renovation and addition was in 1988-1989 when the existing administration and customer service offices were built.

TVA President Bill Johnson met with Caney Fork EC directors and staff on Thursday, April 2. Johnson shared his background and vision for TVA –  controlling costs to provide efficient, affordable power for the Valley. He answered questions about the coal ash cleanup project at Kingston Fossil Plant and economic development.

“We value our relationship with TVA, and we appreciate Mr. Johnson’s willingness to meet with us,” says Bill Rogers, general manager of Caney Fork EC. “TVA shares our commitment to public power, and our members are best served when Caney Fork and TVA work together to provide them with affordable and reliable service.”

Following his visit to Caney Fork EC, Johnson spoke to the McMinnville Rotary Club.

Sequachee Valley Electric Cooperative’s Board of Directors has named Mike Partin SVEC’s new President and Chief Executive Officer. Partin succeeds Robert W. (Bob) Matheny who retired earlier this month after serving for over 16 years,. Partin will be the seventh manager/CEO in the Cooperative’s 75 year existence.

“Mike is knowledgeable and experienced in the electric cooperative industry, having grown in responsibility and leadership over the course of his career,” said Board Chairman Mike Jordan. “The Board has complete confidence in his ability to lead SVEC in the delivery of safe, reliable, affordable electric service to its 35,000 members.”

Partin began his career with SVEC in 1998, serving first as Vice President of Marketing and Member Services and for the past 5 years, as Chief Operating Officer. He is an alumnus Grundy County High School and Middle Tennessee State University. Partin is also a graduate of the National Rural Electric Cooperative Association’s management program at the University of Nebraska, Lincoln. Partin has also served in various capacities with industry related organizations including Touchstone Energy Cooperative, the Tennessee Valley Public Power Association and the Tennessee Electric Cooperative Association.

“I am certainly humbled and honored that the Board has put their trust in me to lead the cooperative,” said Partin. “I look forward to the opportunity to work with our Board and the dedicated men and women serving our communities and members. Our industry is on the brink of tremendous change and I look forward to the challenge of navigating SVEC into the future.”

Partin and his family live and farm in the Pelham Valley on the same land that has served his family for generations. Mike and his wife Kim, a teacher at Monteagle Elementary School, have two daughters, Macy and Maty. The Partins attend Monteagle Church of Christ.

After more than forty years in the electric utility industry, the last sixteen at Sequachee Valley Electric Cooperative, President/CEO Bob Matheny retired on January 2.

Matheny began his career at SVEC in July 1998, after the passing of the previous manager, Bob Pickering. Early in his career Matheny gained electric utility experience working in member and energy services with TVA and two cooperatives in Florida. He then served as general manager for Tri-County Electric Cooperative in Michigan for almost 15 years before taking the reins at SVEC.

During Matheny’s tenure, the Cooperative has grown in membership, miles of line and advanced in technology, improving reliability for members and helping the Cooperative operate more efficiently.

While at SVEC, Matheny served  as a director on several national and regional industry-related boards, such as the National Rural Telecommunications Cooperative, the Cooperative Response Center and Southeastern Data Cooperative. Matheny was also a member of the South Pittsburg Rotary Club and served as a member of the Marion County Partnership for Economic Development and a term on the Marion County Chamber of Commerce board.

“I have enjoyed a long career and worked with many dedicated people over the past 40 years,” Matheny said. “Thank you for your support. I am very proud of the accomplishments we made at SVEC.”

He and his wife Joyce plan on retiring to Florida and spending more time with family.

Sequachee Valley Electric Cooperative, a Touchstone Energy® cooperative, is a non-profit organization offering reliable, low-cost electricity to 35,000 members in Bledsoe, Grundy, Marion and Sequatchie counties. SVEC is an equal opportunity provider and employer.