With rate changes due to annual programming cost increases, Fayetteville Public Utilities’ (FPU) Telecom Department continues to show steady growth and sustainability in customer retention.
“The cable and Internet industries receive a lot of “churn” due to cable or satellite dish contracts and customers’ relocations, but what continues to be FPU’s best-selling point is the quality of service we provide our customers 24 hours a day,” says FPU’s CEO and General Manager Britt Dye. “We work with residential and commercial customers every day to offer the best solutions for their telecom needs.”
Because FPU has a unique position in the industry of providing multiple utility services, customers who apply for new utilities and live in a serviceable area for the utility’s telecom services are most likely to choose FPU as their cable, Internet, and phone service provider above other competitors.
FPU’s Telecom Department continues to plan for future telecom expansions in rural county areas in order to reach residents who do not have access to high-speed Internet service. In many of these areas, FPU is able to offer fiber-to-the-home service. FPU also continues to expand its EPON (Ethernet Passive Optical Network) service to local commercial and industrial customers to offer greater bandwidth for business applications.
(ARLINGTON, VA.) — David Callis, executive vice president and general manager of TECA, was joined by Appalachian Electric Cooperative Manager Greg Williams and North Georgia Electric Membership Corporation Manager Katheryn West today in a meeting with White House officials in Washington, D.C., to discuss recent progress and potential collaboration on efficiency and renewable energy development. The Tennessee co-ops were among 30 cooperatives invited to attend the meeting with officials from the White House Rural Council and the USDA’s Rural Utilities Service.
“We had a productive conversation about how we can build the value of current federal programs and find more opportunities to bring the benefits of new efficiency and renewable energy technologies to our members,” said Callis.
Nationwide co-ops have been rapidly adding renewable energy capacity to the rural electric grid. The nation’s more than 900 co-ops own or purchase about 16.5 gigawatts of renewable capacity and plan to add 2 GW of capacity in the near future. Cooperatives lead the nation in the development of community solar energy.
In addition to renewable energy development, co-ops are pursuing energy efficiency programs and innovations to help members reduce their bills. TECA is working with its member co-ops to develop a loan program to assist low-income homeowners with efficiency improvements. Tennessee co-ops view efficiency as a key component in a broader strategy to meet the challenges of growing electricity demand and rising costs.
The Tennessee Electric Cooperative Association provides legislative and communication support for Tennessee’s 23 electric cooperatives and publishes The Tennessee Magazine, the state’s most widely circulated periodical. Visit tnelectric.org or tnmagazine.org to learn more.
https://www.tnelectric.org/wp-content/uploads/2015/07/whitehouse.jpg10041500Trent Scotthttps://www.tnelectric.org/wp-content/uploads/2017/07/TECA-logo-full-light.pngTrent Scott2015-07-24 19:25:462016-01-20 22:51:22Co-op leaders meet with White House officials on efficiency and renewables
Electric co-ops serve some of the most rugged, remote terrain in the country, covering more than 70 percent of the nation’s landmass, which means we have learned how to restore power in incredibly difficult circumstances. Now, we’re restoring power even faster. Collectively, electric co-ops have reduced the average time without power their consumer-members experience from 142 minutes in 2011 to 105 minutes in 2013 – a 26 percent decline.
Restoring power is a difficult job and must be done safely and strategically. When the lights go out, Tennessee’s electric co-ops must first assess all damage. Power is always safely restored to the greatest number of members in the shortest amount of time possible. Let’s take a look at the power restoration process.
Repair high-voltage transmission lines
Transmission towers and lines deliver high-voltage power from the Tennessee Valley Authority to local substations, which send power to thousands of consumer-members. If these towers or lines are damaged during a powerful storm or natural disaster, they must be repaired before other parts of the system can operate.
Inspect distribution substation
Distribution substations receive high-voltage power from transmission lines then disperse the power at a lower voltage to the co-op’s main distribution lines. Depending on your electric co-op’s service territory, distribution substations can serve either hundreds or thousands of members. When a major power outage occurs, the co-op’s line crews inspect the substation to determine if the problem stemmed from the transmission lines feeding into the substation, the substation itself or if the problem is further down the line.
Check main distribution lines
If the problem cannot be isolated at a distribution substation, the main distribution lines are checked next. These are the lines you’re most likely familiar with. Distribution lines carry power to large groups of members in your electric co-op’s service territory.
Examine supply and service lines
If local outages persist, supply lines, also known as tap lines, are examined next. These lines deliver power to transformers that are either mounted on poles or placed on pads for underground service. Supply lines can be found outside of homes, businesses and schools. Occasionally, damage will occur on the lines between the nearest transformer and your home. Has your neighbor ever had power when you were left in the dark? This means damage occurred on the service line closest to your home. When the problem is on the service line, it may take line crews additional time to restore power. Remember, power is restored to the greatest number of members in the shortest amount of time possible.
As you can see, restoring power after a major outage is a big job and involves much more than simply flipping a switch or removing a tree from a damaged line. In the event of an outage, your local line crews will restore power as quickly and safely as possible.
Abby Berry writes on consumer and cooperative affairs for the National Rural Electric Cooperative Association, the Arlington, Va.-based service arm of the nation’s 900-plus consumer-owned, not-for-profit electric cooperatives.
https://www.tnelectric.org/wp-content/uploads/2014/12/mkcolumn-702x336-1.jpg336702Trent Scotthttps://www.tnelectric.org/wp-content/uploads/2017/07/TECA-logo-full-light.pngTrent Scott2015-07-01 19:40:032016-01-20 22:51:34Help is on the way when you are in the dark
TVA President Bill Johnson met with Caney Fork EC directors and staff on Thursday, April 2. Johnson shared his background and vision for TVA – controlling costs to provide efficient, affordable power for the Valley. He answered questions about the coal ash cleanup project at Kingston Fossil Plant and economic development.
“We value our relationship with TVA, and we appreciate Mr. Johnson’s willingness to meet with us,” says Bill Rogers, general manager of Caney Fork EC. “TVA shares our commitment to public power, and our members are best served when Caney Fork and TVA work together to provide them with affordable and reliable service.”
Following his visit to Caney Fork EC, Johnson spoke to the McMinnville Rotary Club.
00Trent Scotthttps://www.tnelectric.org/wp-content/uploads/2017/07/TECA-logo-full-light.pngTrent Scott2015-04-15 16:03:202016-01-08 16:43:16TVA’s Johnson meets with co-op